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lickily

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lickily

Re: austonia post# 60065

Wednesday, 02/11/2004 2:25:33 PM

Wednesday, February 11, 2004 2:25:33 PM

Post# of 93822
Sounds like you got bad customer service (pretty much par for the course these days at many companies), but to be fair they do clearly state in bold that returns will be assessed a restocking fee on the customer service help page of the website. 10-20% is the norm for these types of fees.

http://support.gateway.com/support/faq/c-custserv/cserv25.shtml
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