No no no no! Service will not eat in to the bottom line, in fact it will INCREASE profits. Generally speaking all equipment manufacturers have a secondary revenue stream in service contracts. Industrial equipment still needs regular preventive maintenance, calibrations, etc. Every Grozone will get a recurring service / PM contract with every industrial install.
The only time a company loses is if there are massive design flaws, poor manufacturing that leads to mechanical failure etc. No different than car industry, buy the car, take back to dealer for service, they make money unless its a true recall and the cost is 100% on them.
This is MORE money, not less.
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