Everyone has an opinion. That doesn't mean that I need to agree with yours. If you are in retail of any kind in any country you know that you do not have a deal until you have the customers money in your bank account. Until then you have nothing but a "be back". Even after they say they are going to buy your product you still have nothing without a signature on a contract. In the case of government contracts you still have nothing without the money in the bank. Governments are notorious for backing out even with a signed contract, and there is not a damn thing you can do about it. In this case I would believe that the management has learn a hard lesson. No talk until you have the money. This learning curve doesn't mean they are a fraud or are crooked. Just a little naive.