Replies to post #3716 on IH/ADVFN Market Data Tools Q&A

[OTC Scam Hunter]

Investorshub sure seems to be having a lot of problems lately.... L2 was glitchy earlier this week.

[ASK]

There is a mistake in # of float.

Check this>>>>

The following individuals or entities are known to the company to own in excess of five percent
(5%) of any class of the issuer’s equity securities:
Cede & Co, PO Box 222, Bowling Green Station, New York, NY 10274
95,744,190 common shares or 60% of the outstanding shares
William Scott Marshall, a former director of the company. No address of record
11,000,000 common shares (Restricted) or 6.9% of the outstanding shares
Clean Go Green Go S.A. Miguel Brostella Str. Campion de Cruces Bld., Suite 407
Panama City, Republic of Panama. America Central.
1,000,000 preferred shares which equals 100% of the issued preferred shares

That alone sums up to 106M of O/S of 159M.

Remaining 53M is float.

Post RS float should be only 2.12M.

[RG]

Thanks for the update.

[Screech691]

When can I expect my pro-rated discount for L2 services from ADVFN?

[Cheesesteak_Lover]

Please post the name and picture of the person who cut the cable, so we'll know whose house to throw eggs at!!! J/K...

[TigerCloud]

Who the hell runs around cutting fiber cables

[L8TR]

Are you going to give me my money back? We´re talking about money, no joke.

[Michel]

Data fallen too often

[6pack2go]

The cut is somewhere in the central of the Pacific... start swimming or give us a refund!!

[skichic]

Why are the pop ups so bad today. They've never interfered with posting, but today they pop up in the middle of a post and cover 75% of the page! Between that and No level 2, I'm Going crazy, wish there was another game in town. Hate paying for this mess.

[JusDePomme]

is there fuull refunds back for us??i am very frustrated cant watch and trade.

[stockbull01]

I expect a free month of service. This is unacceptable.

[10stars]

We need some compensation for data feed issue. Some of us are 100% depending on live trading data.

[koldkash]

This is bull

[businessclub2050]

There better be heavy compensation. Today could have been the day I make a million, but because all your services I pay for are down. I have no idea what it's going on in the market. No way to screen stocks. Pass that on to your boss.

[businessclub2050]

How come the boards can be posted to but boring else is working. That I'd why I call bs on the whole line being cut.

[Alapis]

when will you be back??

[514]

i want a one month full refund , or free

i had open positions , and mostly a watch list with open orders..today costed me minimum 700$

please respond to this inquiery

[TRUMPSTER!]

Can you hook me up with a free month for the inconvenience? Lots of money on the line.

[gail]

thx for the update dave.

[Magnum007]

Losing money here. I expect some form of compensation.

maybe you can hook us up with an L2 provider until the problem is resolved?

[maronti1]

Ok thanks

[Donner]

Hmmm several plays heating up and BAMMM! Down goes Level 2 first thing in the morning? Geeeezz isn't the OTC manipulated enough? Free month please!

[codfather]

thank you

[Coz Mabluda]

To get you by, check out www.quotemedia.com. Has most of the info one requires to continue trading altho 15 min delay... good luck.

[fink]

Do we get prorate for loss of day.
Too bad that annoying Pop up ad at tbe bottom of the page can't get cut.
God speed to the repairs.

[Greedy G]

Utterly ridiculous, No L2, but 'O' plenty of annoying ads. Be nice free service for a month.

[RWTHEBulls$]

So you got word it was a cut cable? Now no cable was cut? As an I.T guy for a while myself , that repair takes about 1-4 hours max.

Clearly there is a remote secondary modem used in case of power outages , disasters , ect

I'm kinda happy I canceled my pay service here. Seems like a bit of a an issue. An hour here or there is bad enough in a field that relies on it for high stakes.

But losing a 2 whole days in under 12 months could cost some 100+k and there is no compensation to clients. Not good

[Magnum007]

I think it's time someone tells us what is happening. This is ridiculous.

I want a refund.

[businessclub2050]

Any updates

[SIIX]

everyone complaining about what they mi$$ed out on trading with service down... the reality is it probably save a lot of money being lost trading lol

[mrscashflow]

Thank you Level II update IH Geek [Dave] M-Mark 288

[freshy]

Any word why all the broker L2's were wacky this week? Curious~
Freshy

[mrfence]

Peeps are waiting on IHUB l2 data to buy my MHYS, and CJTF. Please replace l3 router before market open, TIA ;-)

[PennyStockPickz]

Will this be fixed before market opens tomorrow?!?!

[mekanuk78]

couldn't be all the GIF's, animations, and ad's could it? J/A

[elbachor]

Very quick!

[cazual]

Any updates?

[Penny Stocks 2.0]

Any updates to offer I Huber's at this time, greatly appreciate anything.

[ash111]

I don't see level 2 datas till now.I'm sorry.I have to cancel my small cap pro membership.

[andy e]

How is the fix coming...?

[cazual]

Will members receive a refund for this inconvenience?

[mrfence]

Please increase the edit time window on my posts from 15min. to 15days so I may update them without talking to myself... TIA :-D

[scubasteve11]

Thanks Dave, being in the construction business myself I would not want to have been the company responsible for such an incident as many times insurance companies will not insure a construction company for fiber optics as they are too costly to repair. This company may no longer be in business. OUCH!

[Talc Moan]

Ewwwwwwwwwwwwwww!

[kenbe]

Update 1 said it was not fiber but router

Which is it?

Fibers are critical components of telecommunications network and when one is down they have all priority because of all the data flowing through.
Networks usually are fined for the time loss as a result of revenue loss to businesses.

So it would be expected ADVFN customers be reimbursed for time lost.

[iamnottheone]

Did you see the MDCN run yesterday? Did you get to take advantage and make money on it? No well neither did I! Thanks a lot. Compensation is expected here.

[tonyo524]

Nothing to do with that problem (explosion)in N.Y is it? If so it will be a while.

[PennyStockPickz]

What a joke...

[JusDePomme]

very frustrated. I want one month refunds back for this level 2 down.

[PennyStockPickz]

So this went from
Being worst case a 24 hour problem, to a situation which was better, now to 48 hours of no L2...Everyone better get a free month from Ihub for L2 and PMs!!!!

Def finding a new provider.

[SIIX]

so now its back to being a cable cut?

UPDATE #1: It appears not to be a fiber break, but an EU router in Level3's network.

UPDATE #3: Latest report is that the cable cut occurred in the middle of a large construction site

[ConstantinCC]

I expect a discount for this obstruction in my service. Myself and others are losing money as this persists. Poor delay in repair. Not impressed with this service i'll be going elsewhere shortly.

[beruntung]

Thanks for the update!

[retireat40]

This is ridiculous...I am sure that some kind of prorated credit will be issued. I am not paying for a service I am not receiving.

[learninfast]

Unacceptable. If the money flow to ADVFN were cut how long would it take to fix it? I am going elsewhere.

[Blazerpounds]

Some of the best guys in the world can repair a single strand of fiber in 4 and a half minutes. Depending on the fiber count, multiply that and add an hour or so for breaks and repairing missplicing and you'll have your eta

[ZviTrader]

can I cancel my subscription and get a refund?

[Zardiw]

Fucking godernment will fuck you up every time..........et z

[Zardiw]

Maybe it's time to find a more reliable feed?.............et z

[Elcappy1]

Do we get refunds? ;)

[brizl37]

Please send us membership privileges for the inconvenience. I have been wanting to upgrade and this could sell me if you do us a solid here. Love the site and admins attention to our request. Please do us good on this. Thanks for the update. Riz

[hyborianwar]

DAVE,

You had almost the same response last time this happened. Not your fault
obviously but.... HOW CAN A FIBER CUT HAPPEN like this so many times for
something that is so critical of a service?

Dont you think by now IHUB provider would figure it out?

[TRUMPSTER!]

You need to call to cancel and nobody answers. LOL

Please take note. As of today I'm canceling my membership and would like a pro rated refund.

[Lighthouse]

I would hope that we are being credited these 2 days minimum for the loss in access to L2 and lost income... this is the least IHUB can do...

[FOLLOW THE BULL]

Seriously, fix your service already. This is something that we pay for and going on 2 days now with a failed L2 service is a Fail on your part. I would appreciate some type of a discounted rate or my next month's L2 Service. Prorated is the word.

[Snizzle]

As much as I love ihub(wink,wink) I do expect to get the service I pay for.......it's not a donation coming from my account each month to ihub.......it's payment for a service.

[jhnvtjll]

So there was a fiber cable cut, then there wasn't, and now there is?

[Atlanta1]

imo, it is pathetic that you guys don't have a contingency plan for this type of thing.

it happens too often. you should have an alternate feed available for these situations.

shame on you.

[num1inv]

How about fixing the pop-ups issue while we're down..... it's frustrating enough when 1 service that you pay for doesn't work....but when some of us pay for premium accounts and we have pop-ups blocking our androids every 10-20 secs...... play candy blast mania...or Gummy Drop????? Seriously..... WTF? ...... I'm hoping you guys put on your big boy pants here soon and fix this stuff..... I can only imagine the amount of customers you guys will lose to your competitors from this. ... myself included.

PLEASE FIX POP - UPS! !!!!!!!!

[dave0721]

Nice thanks!

[21ZNA9]

Undertaken? Really?

Our 3rd party provider have been given permission to undertaken emergency traffic management

[Dabeav]

Update #4 says expecting to be repaired by 3/28 @03:00 GMT...

[retireat40]

This is totally unacceptable. You had better consider offering a free month's service or you will have a ton of subscribers jumping ship.

[Handlamera]

Shit happens, but this is not acceptable for paying customers.

[gail]

this is a very good thing and im glad its only going to be down another day. a permanent fix is a great plan.

thx for the updates!

[Bigfootbud]

Why isn't Level3's network traffic instantly routed to other servers on a "shut-down" so that traffic is not interrupted? After all, this is the "Inter-net"! :/
The internet was created so that communication could not be shut down in the event of nuclear war! :)

[familyof5]

Hi Dave.....looks like you could use a friend or two this all your fault lol (Fun intended). Two questions:



1.) Will the historical PPS data (Open, High, Low, Close, Volume) for tickers be updated for March 26th and 27th or has that information been lost forever? Be nice to see that restored and brought back up to date.

2.) What's the chances of me getting a free one months trail subscription to Small Cap PRO with a one month's paid subscription for that service. I might just like it enough to keep it :-)




retireat40 Friday, 03/27/15 02:29:17 PM
Re: IH Geek [Dave] post# 3716

This is totally unacceptable. You had better consider offering a free month's service or you will have a ton of subscribers jumping ship.

[Zardiw]

WEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEe..........et z

[Nickelback]

Hi Dave, Interested in seeing an announcement telling us how I-Hub is going to make this right? (credit or refund)? Before Thousands of members cancel thier subscriptions!

[L_Rab]

Canceling my membership.......2 days is long enough

[bigstocksnbonds]

Thanks for the update! I am still not able to see stock prices however--- if it was restored at 1 am I wonder why I cannot see prices now?? Thanks for your reply lots!!

[PinkPennies]

Hi Dave .. thanks for the update however, I am still not able to bring tickers up on L2 .. everything comes up "cur ?? (NaN%)" .. please advise

[mrfence]

Back 2 business! Weeeeeeeeeeeee!

[ShoeGlue]

RE:

UPDATE #5:The link was restored at 1am, 28th March GMT

How did they do it? TIA.

[Mojocash]

I expect a free month of service or it is bye bye.......

[kapoooo]

i still dont have my L2 running, is I HUB gonna make this right and atleast give credit to people who hasnt been able to use for 3-4 days?

[cuttycutts]

I expect a free month of service as well. A few hours I can see but days ??? Come on ihub.

[Greedy G]

Looks like L2 is down again?!

[johnstockmaster]

STLK or STLKD

Dear dave the board of this ticker has got vanished ,I feel the company might have got that D removed could you restore the correct ticker with the old message board of OTC

[Windsortrader519]

Streaming charts are totally messed up!!

[DD9]

Vn

[MIKEY501]

Hey Dave L2 is down again this morning what is going on?