RootofTrust---Oh, really?
You write: "Imo the "listening' part is good customer relations where in reality the Wave sales guy already knows he's selling a better solution, it's a question of doing the selling the correct way, something the SKS-led Wave could never put together."
Sorry, Root, but you have no real facts in the real world to back up that extraordinary "listening" opinion. Nor do you have any facts about the approach that the SKS sales staff used vs. Solms staff.
But thanks for sharing your opinion.