I don't know the exact account, but I do know the company has a bad habit of doing pilots without first qualifying the real opportunity. They burn lots of resources and spend lots of money without knowing much about the purchasing process, the compelling event, who makes the decision and the reality of the budget. They did not put success criteria in place and consequently, didn't get deals because there never was one to be had. No one in the USA has had the guts to tell senior management to walk away from a pilot because it wasn't qualified.
So, the $5 or $6 million dollar deal, never really existed. It was a case of throw things up against the wall and see what sticks.
