Wave Systems Corp. (fka WAVXQ)

[solas]

OT: Dell Launches Lifecycle Services for Small Businesses; Offerings Address Small-Business Needs Including Mobility, Security and Asset Management

http://www.amtdrt.inlumen.com/bin/story?StoryId=CqThUWbKbmtKYyJu3otq

Dell Launches Lifecycle Services for Small Businesses; Offerings Address Small-Business Needs Including Mobility, Security and Asset Management
Business Wire - July 11, 2005 08:00

ROUND ROCK, Texas, Jul 11, 2005 (BUSINESS WIRE) -- Dell (NASDAQ: DELL) today announced the availability of select services designed to make the installation, support and recovery of technology equipment easier, quicker and more efficient for small business customers.

The offerings reflect the challenges small-business customers face when planning, implementing and maintaining a networked environment and recycling older systems. One service announced today supports the new PowerEdge(TM) SC430, one of the first servers to feature Intel's new dual-core processor technology specifically suited for small business customers.

Dell's Custom Network Installation Assessment service helps customers build out their network infrastructure including server and storage installation and maintenance. It also helps customers implement capabilities for their desktop and notebook environment including wireless networks, remote access and data back-up and helps customers make those environments more secure including hardware and software firewalls, antivirus and spyware protection. Once the strategy is in place, Dell can install customers' hardware and software with its small business customer installation services. Prices for Custom Network Installation Assessments begin at $279.

"We're seeing more and more small businesses realize the full value of Dell as they combine products and services to build out their technology infrastructure," said Frank Muehleman, vice president of Dell's small and medium business segment. "Dell is dedicated to developing offerings that are most relevant to meet the needs of small business customers and help them grow quickly and efficiently."

Cowan DiGiacomo & Associates, LLC, a growing New Jersey-based accounting firm, needed a new network infrastructure that would help them take advantage of the latest computing technology. "Based on a thorough assessment of our needs and a true understanding of where we are going as a company, Dell Services created a new infrastructure that has given us a fast and secure connection to the Internet, increased mobility for our employees, and created a reliable system for storing and backing up our valuable business data," said Christopher DiGiacomo, CEO of the firm. "This tailored approach will help us grow and enable us to serve our customers in the best way possible."

Small business customers who purchase Dell's advanced Tech Support can receive a greater level of support, quicker response time and resolution. Generally, small businesses purchasing Dell's advanced tech support can have their calls answered within minutes by advanced technicians.

Customers who recycle with Dell can receive a certificate of disposal that verifies that recycling was done in a manner designed to meet EPA guidelines. Customers can also donate their systems through a partnership with The National Cristina Foundation.

For more information on the Custom Network Installation Assessment visit www.dell.com/assessment. For more small business service offerings visit www.dell.com/solutionsteam.

About Dell

Dell Inc. (NASDAQ: DELL) is a trusted and diversified information-technology supplier and partner, and sells a comprehensive portfolio of products and services directly to customers worldwide. Dell, recognized by Fortune magazine as America's most admired company and No. 3 globally, designs, builds and delivers innovative, tailored systems that provide customers with exceptional value. Company revenue for the past four quarters was $51.1 billion. For more information about Dell and its products and services, visit www.dell.com.

Dell is a trademark of Dell Inc.

Dell disclaims any proprietary interest in the marks and names of others.

SOURCE: Dell Inc.

Dell Inc., Round Rock
Bob Kaufman, 512-723-5494
[e-mail]
or
Roe Thiessen, 512-725-1405
[e-mail]

Copyright Business Wire 2005