Crymeariver.. This is alittle off topic but it goes along with the topic you are discussing.
Do the generation/generations who don't provide or expect the same customer care and service we expect, provide, and are accustom to, appreciate it when good customer service is provided to them? Or, do they not recognize it or simply blow it off?
I get the feeling that in the case of MNTY the management's attitude my be "this project will succeed. And, when it does all who hang in there, and those who join in at the brink of success, will be reap their just reward. Until then, don't sweat the small stuff - I got more important things to do!"