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Re: Snackman post# 137410

Friday, 02/09/2007 1:53:20 PM

Friday, February 09, 2007 1:53:20 PM

Post# of 249241
I called Dell & Best Buy(re HP) whilst enjoying lunch.
Calling the # @ Dell's Federal Government GSA Contract site bought me to a friendly rep who knew little to nothing about TPM. He was very kind and seemed to know his product, but I had to direct him to the TPM security notation for the Latitude Notebooks. Even less of a response though(if that's possible)to ETS. He transfered me to the small business/home sector where I got more of the same. I did my best to give them a primer before heading on to their Enterprise arena where someone could surely answer my questions. Once again I was met with a very helpful, anxious to please rep, who would love to answer my TPM, ETS questions, and tried, but after a good 15 mins all that resulted was me reading to him from TCG & Wave's websites. He was genuinely interested and hopefully busy @ Wave.com right now.
On to Best Buy...to a local outlet near me where I got even less of the same message, this time for a HP unit. I'd done before w/ their nationwide # & a different local outlet to no avail. Well, I won't fill in the details as there's nothing to report, but did leave them with the suggestion that they bone up on this Wave, TPM, Vista conjunct, because I might not be the only one to ask.
....I sure hope not.

Regards

Elan

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