I have never been ignored by Support. I've been a Subscriber for 14+ years now. In that time though, I have only needed Support a couple of times. When I needed them, they answered promptly.
I do follow the S.C.A.N. discussion forum that was created. Same thing there - had no problem registering or posting. Some very interesting ideas posted there.
I am a heavy user of the StockCharts.com site. I am in there pretty much every day from before the markets open until sometime in the evening.
What sort of issues would require frequent Support requests? Maybe some of the people who follow this forum could help you.
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