Register for free to join our community of investors and share your ideas. You will also get access to streaming quotes, interactive charts, trades, portfolio, live options flow and more tools.
Register for free to join our community of investors and share your ideas. You will also get access to streaming quotes, interactive charts, trades, portfolio, live options flow and more tools.
Please follow these instructions:
http://investorshub.advfn.com/boards/read_msg.aspx?message_id=92192889
Erwin
iHub Support
Please do this from the Streamer. Thanks.
Erwin
iHub Support
Swipe your finger from left to right on the stock you want removed. Then the remove button will appear.
Erwin
iHub Support
Well, which app? iPhone, iPad, or Android?
Erwin
iHub Support
Ok good to hear.
Erwin
iHub Support
Hi,
The tech team is looking into the issue. They're working hard to figure out the issue. It should be fixed in no time. Try logging out and logging back in. Then click on Level 2 again.
Erwin
iHub Support
Anytime
Erwin
iHub Support
Hi,
It sounds like you have corrupted data stored on your computer and you need to delete your ADVFN java cache folder. This is quite easy, please follow these instructions:
Close all of your open Internet browsers, even ones not displaying advfn.com
Go to My Computer > C Drive > Documents and Settings (or "Users" in Vista) > [Folder with your name on it] and delete the folder marked ADVFN.
You should now be able to log in and view the Level 2 page normally.
Regards,
Erwin
iHub Support
Users are experiencing problems logging into the ADVFN and iHub apps after upgrading to iOS 7.
The symptoms are that the put in their username and password, but when hitting Login nothing happens. This seems to affect all types of iPhone/iPad.
We are working on a fix, although it is not currently clear whether the app will need to be updated to fix the problem.
For the time being I would recommend using the site directly from a computer or your mobile device (mobile site).
Erwin
iHub Support
Try uninstalling the app and re-installing it.
Erwin
iHub Support
Anytime
Erwin
iHub Support
Yes
Erwin
iHub Support
Try uninstalling your Java and re-installing it by going to www.java.com. Then reboot. You can also start using the HTML5 version if you like, but just keep in mind that you will only have 1 tab and not 5 tabs with that format.
Erwin
iHub Support
Yes
Erwin
iHub Support
I'm not sure.
Erwin
iHub Support
It sounds like you have corrupted data stored on your computer and you need to delete your ADVFN java cache folder. This is quite easy, please follow these instructions:
Close all of your open Internet browsers, even ones not displaying advfn.com
Go to My Computer > C Drive > Documents and Settings (or "Users" in Vista) > [Folder with your name on it] and delete the folder marked ADVFN.
You should now be able to log in and view the Level 2 page normally.
Regards,
Erwin
iHub Support
Try uninstalling Chrome and re-installing it.
Erwin
iHub Support
Yes, the boards seem slow this morning. Will report.
Erwin
iHub Support
Uninstall the app and re-install it.
Erwin
iHub Support
You need to add the Mobile Access package for an additional $5.60/month in order to receive your real-time data package on the mobile app. Let me know if you want me to add it. Thanks!
Erwin
iHub Support
Anytime
Erwin
iHub Support
Try uninstalling it and reinstalling.
Erwin
iHub Support
Anytime
Erwin
iHub Support
Log out and log back in, but try this first:
It sounds to me as if it is a cookie problem, but it should be easy to solve.
In Internet Explorer, go to Tools>Internet Options.
Click the Delete or Delete Cookies button to delete your Cookies and also your Temporary Internet Files.
Go to the Security tab. Ensure the slider is set to Medium (not Medium-High or Custom).
Go to the Privacy tab. Ensure the slider is also set to Medium (not Medium-High or Custom).
Under the slider in Privacy is a button marked "Sites". Click on this and add www.advfn.com to the allowed list.
Click OK and OK and close ALL of the internet browsers you have open.
In Firefox select the Privacy tab and hit Clear Now (cache, cookies, and history).
Close and re-open your internet browser and then try Level 2 on iHub again. If you still have problems please let me know.
Thanks,
Erwin
iHub Support
Anytime
Erwin
iHub Support
No, we're good. Log out and log back in, but try this first:
It sounds to me as if it is a cookie problem, but it should be easy to solve.
In Internet Explorer, go to Tools>Internet Options.
Click the Delete or Delete Cookies button to delete your Cookies and also your Temporary Internet Files.
Go to the Security tab. Ensure the slider is set to Medium (not Medium-High or Custom).
Go to the Privacy tab. Ensure the slider is also set to Medium (not Medium-High or Custom).
Under the slider in Privacy is a button marked "Sites". Click on this and add www.advfn.com to the allowed list.
Click OK and OK and close ALL of the internet browsers you have open.
In Firefox select the Privacy tab and hit Clear Now (cache, cookies, and history).
Close and re-open your internet browser and then try Level 2 on iHub again. If you still have problems please let me know.
Thanks,
Erwin
iHub Support
Hi,
We're having technical difficulties at this time. This should be fixed here shortly. Lines have been extremely busy with calls.
Erwin
iHub Support
Hi Leopa,
Give me a call at 888-992-3836 to set this up, I need to put a credit card on the account for the trial period. You won't be billed for the trial period and you can cancel anytime within the trial period without being charged. But, if you decide to keep it, the subscription will roll into a monthly membership. All monthly paying members must put in a 30-day notice via phone at 888-992-3836, which goes into effect after the paid month. If you decide that you really like the package and want to save money, then you can call me at 888-992-3836 and take advantage of our Exclusive Discount (pay for 9-months and get 3-months free).
Erwin
iHub Support
Good to hear
Erwin
iHub Support
It seems fine to me.
Erwin
iHub Support
Try clicking on "View" on your internet browser and go to "Zoom" and change it to 100%.
Erwin
iHub Support
Go to www.java.com and update your java. Then reboot.
Erwin
iHub Support
I'm not sure. I've never seen a Think or Swim L2. I don't believe they specialize in penny stocks.
Erwin
iHub Support
Here's our Level 2 packages below.
Mobile Access: $5.60/month...which allows you to get your Level 2 package on the mobile app as well.
Small Cap Pro: $33.59/month...which includes streaming real time quotes on AMEX, NASDAQ, NYSE, OTC BB, and Pink Sheets. Plus, OTC BB and Pink Sheets Level 2.
Big Cap Pro: $33.59/month...which includes streaming real time quotes on AMEX, NASDAQ, NYSE, and the OTC BB. Plus, NASDAQ, AMEX, and NYSE Level 2.
Ultimate Trader: $55.99/month...which includes streaming real time quotes on AMEX, NASDAQ, NYSE, OTC BB, and Pink Sheets. Plus, OTC BB,Pink Sheets, NYSE, AMEX, and NASDAQ Level 2.
* You can also take advantage of our Exclusive Customer Support Discount: pay for 9-months and get 3-months free.
Small Cap Pro: $302 instead of $403 for the whole year.
Big Cap Pro: $302 instead of $403 for the whole year.
Ultimate Trader: $503 instead of $672 for the whole year.
Erwin
iHub Support
Probably not for a few months.
Erwin
iHub Support
Anytime
Erwin
iHub Support
Ok, you're all set! Please log out of the app and log back in. Also, keep in mind, you can only be logged into 1 device at a time or the system will kick you out. Thanks!
Erwin
iHub Support
Hi,
You need to add the Mobile Access package for an additional $5.60/month in order to receive your real-time data package on the mobile app. First month is free. Let me know if you want me to add it. Thanks!
Erwin
iHub Support
Getting this fixed. Thanks!
Erwin
iHub Support
We just suffered a glitch which caused everyone to be logged out.
The site was unavailable for about 3 minutes.
Everything is back to normal now, logging back in should result in regular service.
Let me know if you have any questions.
Erwin
iHub Support