"...Schedules in terms of authorized shifts ARE written by the Scorecard."
When it comes to the topic of schedules, the Scorecard shows the following:
1. Unassigned shifts
2. Uncovered shifts
3. Sales versus wages
4. Front end coverage (cashier coverage)
Information is shown to store level managers in order for them to write schedules for hourly associates. Which is, in turn, written via a very different operating system.
"...Stores cannot modify the scorecard for non-weather events. In states such as New Hampshire where EBT cards are uploaded on a single day, each month, stores cannot increase labor and the stores get CRUSHED on the same day, every month."
No, but given enough time and notice, management CAN influence how many hours can be allocated to associates based on anticipated events (such as on-site concerts, etc). This is, in turn, reflected via the forecast. Which is reported on the Scorecard. As far as last minute sales pushes (such as anticipated weather events, etc), no store can be able to adjust that quickly. They simply have to resort to shifting resources around (some stores are cross-training stockers as cashiers. And vice-versa).
"....I was in Walmart, today, and had a competitive circular for a Hormel pork roast declined as a BOGO despite the photo in the ad and the specified weight matching the identical product stocked at Walmart."
Call 1-800 WALMART and file a complaint. I GUARANTEE you the store will be calling you to apologize. And they will honor the advertisement.
"...It is "OUT OF PEOPLE" to stock shelves and "OUT OF CASHIERS" to ring out customers at the registers."
It's not out of people. It's the way some managers write their schedules. Competent managers will find the correct coverage during peak shopping times, and hire accordingly. The problem is some managers do not fully understand how to interpret the front end Scorecard correctly. Or how to forecast sales correctly (which is tied to the SAW reports)
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