It's not unusual for facilities to change kiosk companies since some times it is tied to a Commisary RFP.GPSI, I am sure would prefer not but it is sometimes the nature of the beast. GPSI has also replaced competitors in other facilities. You are trying to make it bigger deal than it is for whatever reason. Regardless,GPSI in my opinion, is on the right track .I believe this is obvious,at least to most. JMHO