I am likely not your author, but consider anything I post here contributed either in concept of word.
Here is the thing, I got stuck at
" it isour belief that not providing this information would . . . "
which is the sort of area where I turn adversarial to the point of appearing confrontational, etc. which likely would not be good in this case - but my patience was getting very short with WDRP over a year and a half (or more) ago, and my patience broke and totally disappeared around a year ago.
IMO they are incompetent putx's with whom I would struggle to seem polite. I would just as soon give Bubba a call.