That's my reaction too... Disbelief. Intertek has equipment at one location that only an engineer at some other location can adjust?? Is there no staff at this location? And these components need to still be adjusted after 3 years of almost being ready for production, according to them? I will give them the benefit of the doubt, since they at least told us something, as opposed to the ridiculous 1 sentence followed by a month of silence before. And they did say days, not weeks or months. But for me one more snag like this and I'll be convinced they have nothing and are stalling.