It seems I placed a limit order for 7.94 - I did not get the fill reported so I cancelled it and replaced it with a 7.95 which was filled.
50 minutes later they reported the fill @ 7.94 and posted it to my account. I guess they are saying they are not responsible becaues the "third party" reported it late.
How the heck can a trade get lost for 50 minutes with all of this automation?