RY- yes, I did talk to Heather and as usual she was of great help. But, I am left even more frustrated.
US has been aware of this problem since early last week and have done everything they can to help us. She said they even recieved a call from a Scottrade VP that was concerned because someone has threatened Scottrade with a lawsuit. The problem has nothing to do with US.
Heather confirmed that the transfer of new shares took place. She personally seen the documentation. The transfer co is called Valiant Trust Co in Toronto. John Masterson is suppose to be aware of this problem. His number is 866-313-1872. But again, thier part seems to be complete.
The shares were transferred to the Depository Trust Company. Again, Heather seen documentation of this. Scottrade should get the new shares fron DTC. It is here where things have stopped and everyone is pointing fingers. Heather says there is an individual named Khushaboo Shrestha who is a senior compliance specialist with the OTC. This person, (not sure if male or female), has been working on this since last Monday. Heather reccomended calling him\her for more info or to continue to get someones attention. UGH!