If you're referring to etrade. I just got off the phone with corp actions. They are saying now to YES, fax OR MAIL pages 6, 9, and 10.
The process is:
Create a cover sheet and address it to
Attn: Corporate Actions Department
Add acct# to your cover page
The fax number is (866) 650-0003
Sorry I gave etrade some props for making it painless last week. This is a PITA since I now I have to walk family members through this BS process... That rep on the phone said they were sending out alerts to everyone that voted before they got their crap together. I say BS since I do not see any alerts on my etrade or email.
There you go etrade customers - YOU MUST NOW FAX OR MAIL IN PAGE 6, 9, AND 10. DO IT NOW!!!!!