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Taxi vader

11/02/11 1:15 PM

#217303 RE: Escrow56 #217301

Hi Escrow56,

Ingram generally doesnt lead you to a particular product, although they do have an Integration Team, who will
recommend a solution after in-depth analysis, and possibly a site visit.
You're basically hiring them as a consultant.
$$$ involved.

A more common scenario would be a possible user that has
done some initial product research and has more in-depth questions
he needs answer to.

Wave's products would be assigned to a Support Team
under the Software Support Group.

It's been my experience that anything more that basic product questions, the Team will call the manufacturer(in this case Wave)
and get a conference call going.

Not a knock on Ingram, they simply have too many products
to provide in-depth knowledge on the phone.
They stay on the call to make sure you get the answers you need,
and to make sure there isnt any open issues.
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Dory

11/02/11 1:28 PM

#217304 RE: Escrow56 #217301

Escrow56, you know who would be a good company to go to for advice on data security solutions? PwC!!!