You know I said the exact same thing 3 times now...but somehow this TA and Company has a different way of doing things.
Shareholder of record is someone WITH a certificate, not someone with sahres in street name and a BD never communicates street action with the TA.
Like I said before, the only way to get that information is with a NOBO list (which does NOT come from the TA) and that NOBO list is never complete as people can opt out of that as well.
There is only one way to actually verify, but we'll see what happens here...