Replies to post #80290 on DNAprint Genomics (DNAG)

[Porgie Tirebiter]

I'm not bashing here, OK. I'm pointing out a clue that you interpret to be good news, and I'm offering an alternative view. Not "bashing" mind you. Just an alternative view.

You said: "When I spoke with DNA Profiles of America, on the phone today, they indicated that there is a substantial backlog of tests to be processed."

These guys (distributors) are selling the kits, but the lab is behind in processing them. Or maybe the lab isn't processing anything?

Daniel; you are the big Kahuna in this company. You need to call Gomez or Gabriel onto the carpet and get some answers. At least a "letter to shareholders". Something, anything.

[iclone]

DG,
You are probably right about other companies selling AncestrybyDNA, however, DNAPrint IS giving the impression of no longer being in the business of personal genomics.

Since DNAPrint acquired TraceGenetics (I believe), the turn-around time for results is abysmal. My business with TraceGenetics was great, but when I ordered EuroDNA2.0, well, lets just say I've been trying to get the results for more than 9 months, and keep getting the run-around about when I will get other products I ordered (AncestrybyDNA bound copy and HSVII results).

My last response received (Oct 08), a follow-up of a 8/08 inquiry:

1. Ancestry Mito HVSII
Still looking at Sept./Oct. for results generation. (8/08)
Analysis has commenced; should be coming your way before Thanksgiving (10/08) (FYI It is now 1/09)

2. EuroDNA 2.0
Will forward e-mail which was also sent in July. (8/08)
Still delayed; maybe commence end of November (10/08)


3. Bound copy of Ancestry by DNA 2.5
Ordered today; should be in mail next week (8/08)
mailed on 10/20/2008. (10/08) (FYI not received still - 1/09)

I know that my experience may not be representative, but I can understand how people might come to the conclusion that DNAPrint is out-of-business as far as personal genomics goes.

Kathy