IMO, I would venture to guess that they are procurring the majority of their components from "off shore". In a typical operation that jumps from hundreds of units to thousands of units supply problems occur, at a rapid rate.
I am glad to see a COO on board because he is the guy that is going to make us the money. If he can secure long term contracts for the parts needed at a lower cost because of volume profit by definition goes up!
That is why I was disappointed in the COO's PR comments about meeting and greeting customers, not that he shouldn't but I want to hear that he is working on lowering the Cost of Goods Sold and making sure we have a uninteruped supply chain.
Bull, you had asked for comments about us helping in the supply chain, considering the specifications and such needed for this high tech type of equipment we are not the answer, IMO the COO is the key to any supply issues that they may be experiencing.