I have read several post over the last few days about the problems with loading TV Tonic. I just downloaded it, activated it, subscribed to and watched some channels.
I am running Windows XP Pro on an intel 3.2G hrtz with 1G of memory. 300GB HD. I did have to allow the active X control to load in order to load the software based on my internet security settings. I am also running Media Player 10.
Elan & slate! - e/mail from WXP help circa about 6 months ago.
Cory Knysh TVTonic Support support@tvtonic.com
Hi.
Cory from our Support department told me that you are having trouble getting TVTonic working. I apologize for taking a while to get back to you.
I've taken a look at your email exchange and can't quite figure out what's going on with your installation.
I see you use an F-Secure fire. I'm not familiar with that firewall. It's possible that the firewall software disables some "threatening" programs. Have you taken a look at our Knowledgebase article on this? http://www.tvtonic.com/forum/kb.php?mode=article&k=15
I'm almost positive that's not your problem but it's worth taking a peek at.
For the newer problem "Line 1: Incorrect syntax near \',\'. "... we updated our software interface just last week. Downloading and installing TVTonic again may have fixed that problem... though I can't promise it.
You might also try running Windows Update, including the Optional updates.
It sounds crazy but most computers install TVTonic with no trouble. Others have all manner of problems. We are working on those parts.
We'll have a new version out in about a month or so, version 3.1. You may want to try and install that version. Though running the Windows Updates might do it for you.
TVTonic install. About 6 to 8 months ago I tried unsuccessfully to install TVTonic on my home PC. After gathering information and working with the support group the last reply I received was "Wow, we have never seen that error before". I gave up!! I was going to contact Steven but never got it done.
About 4 weeks ago we received new HP PC's at work so I tried TVTonic again and it worked without a problem. My configuration is: XP Pro Version 5.1.260, with service pack 2 Intel 6400 2.13 Ghz 2 GB RAM 160 GB HHD Windows Media version 11
I will try the install again to night on my home PC and let you know the results. Good Luck.
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