I didn't get my early pre-order either, but when re-ordering using the shopping cart, I received them in just 2 days. I wasn't charged for the earlier pre-order.
Hey so update on this post, after about 20 Emails, multiple messages on the website, multiple tweets, I finally got a reply and they are shipping my pre order.......
Honestly I do not see this company taking off anywhere for the next couple of years. I still hold 10M+ shares, but I do think this is going to bleed lower in the near future.