You should have read this board before subscribing to norton. First, get rid of it. That will take some doing as it is insidious. Then get AntiVir ( http://www.grisoft.com/us/us_dwnl_free.php ). Then come back if it is still doing it.
Riddle me this, Batman... when you click a hyperlink in an e-mail using Outlook or Outlook Express, does it actually take you to the link or does it open something ridiculous like "My Documents?"