So...
They dont have a product , so the competitive analysis that they make with finished, released products is in the best case, ridiculous if not illegaly misleading.
Salesforce , zoom , etc are robust products with huge platforms and very capable staffs. Nfusz - verb still pay illegal resources in Costa Rica (wheres the MIT, google team?) that are risking information potential customer information.Beside that the company is not registered in COsta Rica therefore is not paying taxes , insurance or any other legal requirements. Also is avoiding thousands of dollars in taxes.
They definitelly have merit... they are selling a product that DO NOT exist, with huge delays in deliveries and gaps that only acceptable in very early stage proof of concepts...