I just called their 844 toll free number and looked briefly at their website. I tried a number of times connecting to different areas to see who would answer.
This is definitely a NOTHING company, a startup possibly. If their services that were listed on their website are accurate, they would be out of business years ago.
I worked in the telecom for over 10 years, so I know that the services offered by Hero are not in existence today.
The tech support didn't answer for a number of minutes. Then it was only the general help desk. Hero would be out-of-business if this the type of corporate services / support by not answering the phone after three rings.
IMO, I am almost positive that HENC didn't merge with this company. I will check a few other things to see if there is any real substance.
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