Chuck, you have your knickers in a twist. Mike Jenning's response to you was out of order to be fair to you however, have you considered that your comment just might have hit his inbox during a crisis moment? He was likely testing the merchandise that day then had some appalling news or other - and unfortunately you got the draft so-to-speak. For the greater good I would let this one lie and move forward without carrying this venom you currently have for him. Strike one and all that. If he does it again sure you might be justified in proactively calling him out but for now, during this mental time for all, let it go and feel empowered doing so. GL.