You called an overpaid, under-educated government bureaucrat at an agency that is probably swamped with calls and couldn't get a good answer on a policy decision from yesterday. That is a meaningless example. You cannot be taken seriously.
The company has shown very little integrity and in fact they haven’t backed up anything they’ve said so anyone who still believes anything coming from them is only digging a hole for themselves.
Arrayit technology is focused on blood analysis to detect issues so I find it highly unlikely that all of a sudden they have technology for swab analysis which is the only authentic way to test for covid-19