Please post the pictures. If that's true they'd give you a refund.
I didn't have any issues with my order. Received 6 pints two days after ordering, packed in dry ice. The Butterbeer was some of the best ice cream I've tasted. I was not fond of the Teaberry flavor though. All the other flavors rocked. https://investorshub.advfn.com/boards/read_msg.aspx?message_id=148676429