Replies to post #5974 on Yuengling's Ice Cream Corp (YCRM)

[TooFrank]

It happened. No doubt. The dry ice had only a couple of chips left. I have a pic of the root beer float, box and dry ice chips when we opened it.


Kim (Goldbelly)

May 10, 12:48 AM PDT

Hi XXXXXX,

Upon checking the tracking, it looks like the other package was damaged in transit, and therefore FedEx did not deliver it. We sincerely apologize for the inconvenience!

If you'd like to try again, we'd be happy to set up a reshipment for a new order, or issue a credit for a future order on anything from our site.

Please let us know which you prefer!
Kim and the Goldbelly Team

[BeachBum]

Didn’t happen???.. but with some anonymous online review to the positive with no proof of purchase, it’s pushed as gospel. Is there a market for $99.00 online ice cream orders? I have a Braums down the street, Yuengling isn’t good enough to throw away money on a risk that the shipment will be damaged after waiting days for the damn ice cream. Uber eats, grocery delivery services. Online ice cream shipping is just stupid.