I'm trying to bite my tongue about my frustration with this company and the way they communicate... Even what they communicate. It's dumbfounding to me. And I'm saying this still believing there is potential. It's just the same mistakes over and over.
You can take the html/xml data that you copied (with modified parameters) if there’s anymore in there, and create a standalone dummy site offline “for educational purposes”. Tell us what you see. :)