I agree with you 110% and as this PPS continues to dwindle down it will make the R/S less effective when done.
I think status updates would help hold some support but for whatever reason they refuse to do anything about it.
I have yet to get a reply on any of the 3 e-mails that I have sent IR and they were basic questions. For some of us that STOP sign prevents us from possibly taking a profit and buying back in, so those of us have been BBQ'ed while others took advantage.