Grubmaster, The only place you will find that imaginary panacea is on a site that takes in maybe a few dozen posts a day. Any expectation of that on a site that takes in over a hundred thousand posts a week are mismanaged expectations. Untold numbers of users have started their own sites with the goal of building a better terms compliance/enforcement mousetrap. I've yet to see one accomplish it.
I am well aware of the limits one person has in administering the TOU. Personally I don't have a problem with anonymous "Community Cops," as long as Matt assumes all responsibility for their actions.
But it is my understanding that Matt himself personally told the recipients of the harassing private messages to just "ignore" them. This is not an instance where an isolated TOU violation was overlooked because of volume. This is a clear pattern of behavior demonstrated by the offender, and there is a clear voluntary ignorance demonstrated by Matt.
The licence plate example you used was public display on public property. This is a private business, not a publicly owned street.
That's fine by me. And I'm free to take my business elsewhere and recommend others away from said business. I don't think I'll have much impact on the bottom line, but I have to do what I believe is right.
Let me clarify that I think Greg did approach the boundary of what is acceptable and what is disruptive. From there, it's Matt's judgement call as to whether Greg should stay or go. But I see a clear double-standard being applied here, and not due to negligence or work overload.
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