Replies to post #34547 on Computer Learning (HELP)

[walknmannv]

I may have mentioned that I know mostly nothing. Like: I don't seem to have a start button. And when I got to the site you suggested (wow, I think that really shd work, but . . .) it would only go back to Jan 1 of this year. I need to go back a few months. And everything locked up and I couldn't go on, or back, or up or down.
And it said it couldn't do anything until I closed Firefox. Which I could not do. Hackers made a mess out of my desktop.