Ha! I was calling in today and got the voicemail which I rarely get and did not leave a voicemail. So what happened, I actually got a call back since they have Caller ID and didn't want to miss a call.
Now don't get me wrong, I am not going to proclaim that they are so wonderful at communication after what we just went through, or that just because you can reach someone means they are legit and/or doing well, but this example is not a bad thing either - how many companies call you back when you don't leave a message?
Whether you are able to get answers to your questions when you call, that might be another thing, but sharing your experience here on the board is welcome, good or bad.
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