I have been following this company for over two years and last month or so was the first I heard of a DTC chill in all that time never had any problem buying or selling shares.
With all due respect why are you acting as if I have obligation to answer your question" pick up the phone and go ask yourself. If you are not happy with the answers I was given that is your problem I am satisfied with I was told. You can take your comments and advise directly to the company. I don't need them.
The one thing is the guy take calls and talk to investors and answer questions, try that for a moment.