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Monday, May 05, 2003 11:31:29 AM
Public Safety Authorities Report Record-Setting Uptime System Performance with Mission-Critical Stratus Servers
Monday May 5, 8:31 am ET
ftServer Systems Surpass 'Five-Nines' Reliability in CAD Applications
MAYNARD, Mass., May 5 /PRNewswire/ -- Stratus Technologies, Inc. announced today the results of a customer service survey of its installed base of Stratus® ftServer® systems within the U.S. and U.K. Public Safety market during the past six months. With more than 43 years of cumulative continuous runtime logged on fielded ftServer systems, only three instances of unplanned downtime totaling 163 minutes have been reported. This represents system availability of better than five-nines (99.9993 percent), or fewer than four minutes per server, per year on average. Included in the survey base were several large U.S. cities, small counties, and many state police agencies.
With protection of life and property as its sole purpose, computer-aided dispatch (CAD) operations in city, state and municipal governments clearly falls into the category of mission-critical computing. The outage of a CAD application or associated emergency-response function, such as Emergency 9-1- 1, logistics and records management, can result in tragic consequences.
"The reliability of our 911 computer-aided dispatch system supports our ability to effectively save lives," said Deputy Chief Tracy Jarman, San Diego Fire & Life Safety Services. "The fault tolerance provided by the Stratus ftServer system running Windows 2000 Advanced Server provides the near-100 percent reliability and availability we need for a system where seconds can be of critical importance."
Allied with Industry Leaders
More than 50 Public Safety agencies throughout the U.S. and United Kingdom have deployed Stratus ftServer systems for their CAD operations. Stratus has developed a comprehensive Public Safety Partner Program with leading software providers to deliver complete turnkey solutions. Among the many Public Safety software vendors already partnering with Stratus are TriTech Systems, Tiburon, OSSI, Level II, and InterAct Public Safety Systems.
Heightened concern over public safety and readiness of emergency services, coupled with the advent of superior uptime from a low-cost server, created a market highly receptive to the industry's first Intel® processor-based, fault-tolerant system for Microsoft® Windows® 2000 Advanced Server computing. Applications for Public Safety have proven to be one of the strongest for the Stratus ftServer family, which first came to market in 2001.
The Stratus ftServer family is the computer industry's only line of 1- to 4-way SMP fault-tolerant Intel servers for Windows environments. These continuously available servers are simple to deploy, operate and maintain, and their affordability places the industry's highest levels of availability within reach of virtually any Public Safety IT budget.
Stratus is the only server maker to disclose actual recorded "availability" levels for its products based on reported service incidents from the installed base. The ftServer Uptime Meter(SM) is updated daily and can be viewed on Stratus' Website at www.stratus.com/uptime/ftserver.htm. The data is based on operating experience of both the hardware and Windows 2000 operating system over the most recent six months.
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