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Re: rotorhead post# 51594

Wednesday, 01/11/2006 10:39:11 AM

Wednesday, January 11, 2006 10:39:11 AM

Post# of 326352
These examples of no response on keyword registry and NMPR inquiries are disturbing. They are indicative of a business with unacceptable customer service. We need to relate these examples to Chuck Jensen, and make him aware that as shareholders we demand that potential customers be served better in the future.

The marketplace is now clearly ready for what Neom has to offer. As I said in an earlier post this morning, we are ready for prime time. So while I continue to remain positive on Neom's future, these examples continue to foster my skepticism on Neom's ability to capitalize on the opportunities at hand. I understand that Neom may need to prioritize these opportunities, but in doing so, they still need to remember customer satisfaction / customer service is job one.

Comments?

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