You were able to talk to a rep at Verizon??? Oh wait......it was a sales rep! Trying to schedule a repair is probably one of the most frustrating things that I do at my job.
Funny thing is....we had a problem at home and my husband called an ex co-worker and when I came home from work that night there were FIVE Verizon trucks in front of my house to fix the problem.
I think I know what I need to do the next time we have a phone problem at work. Let my husband make the call!
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