Hi Dpb5! and Susie924, In IE, click on tools, then click on internet options, click on the advance tab. Under multimedia you should see a checkbox for playing sounds in web pages. That should be checked. If it is checked, her sound card drivers could be corrupted, and may need to be reinstalled. See if she can play the sound file on her computer with another program. What type of sound file is she trying to hear?
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