"Management needed to fabricate an issue"
1. Why ? In furtherance of what... ?
2. What is wrong with them doing that ?
3. If it is wrong, why is it wrong ? By that question I mean to discuss: Were they acting in a way that is merely rude, and therefore not socially acceptable ? Was the action more than rude, constituting a violation of "civility" in process... meaning a violation OF proper process ? Does it indicate a lack of good faith? Does it violate others civil rights, and enable a civil action against them ? Does it violate the law, and enable a criminal action against them ?
4. What does it mean for those who were engaged with them in supporting their efforts, if those efforts do constitute a criminal act ?
5. Did they succeed in "fabricating an issue" ?