back pocket PR, the back pocket PR to cushion the blow of a dissapointing Q is a nice gesture. that they came in 300k below my low estimate is still stunning to me. I see their strategy, but missunderstood the nature of their revenue stream. I didn't realize that their current staff needed to abandon SMB sales efforts in order to land the BASFs et al. I worry Credant is going to take the SMB market as Wave is essentially ceding that space