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In efforts to protect its current base of AgentView wallboard users, the decision not to renew a contract with a competitor was made by Centergistic. The Centergistic U.K. support office will handle direct support for all AgentView wallboards and can be reached through support@centergistic.co.uk or by calling +44 (0)8444 121990.
“We have already received numerous inquiries from our loyal customer base in the U.K. and want to assure AgentView wallboard users that we are committed to continuing uninterrupted servicing of AgentView,” said Ram Iyer, President of Centergistic. “AgentView has a reputation for virtually peerless performance and ease of installation and use. I believe that is why there has been a concern over non-manufacturer supported maintenance and support,” he said. “Fortunately for BT AgentView users, we have one of the most knowledgeable AgentView support experts, located right here in the U.K. We continue to work to enhance the AgentView solution. Currently work is in progress for Version 6 of the software,” he said.
