(Malware Virus)
Hello
My laptop is infected with what I believe is Malware. It is coming in the form of Personal Internet Security 2011. It showed that I was being attacked by viruses and it prompted me to buy certain security features to protect my computer. I believe it's a virus and a scam according to my internet provider as well as a computer technician. I tried to run Microsoft Security Essentials quick scan but it came up with nothing and then I tried to run a full scan and it just didn't work and closed. Then I tried to open up Microsoft Security Essentials again but I couldn't because every time I tried, a window would pop up saying, "the operation has been cancelled due to restrictions in effect on this computer". My laptop is an HP Pavilion dv6, windows 7, intel core 2 duo. If anyone knows how to remove this virus, please don't hesitate to inform me.
I would really appreciate any help anyone can provide. Thank you.