My elder neighbor called me over this evening as her HP (1 1/2 year old) computer froze today while she was on Google maps. She turned off computer and now it will not boot up. It turns on for a couple seconds, never goes thru any boot process, and monitor says it has no connection and then shows computer going into sleep mode.
Upon turning on it gives a short beep, then a longer beep, and keeps repeating that sequence. Know that means something, but what?
My first guess is bad hard drive or possibly bad power supply.
She already has spoken with overseas HP who only had her unplug everything and replug to no avail.
Any and all help appreciated.
