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Re: player1234 post# 186585

Sunday, 01/17/2010 1:23:11 PM

Sunday, January 17, 2010 1:23:11 PM

Post# of 249131
Player...right, in my experience the support, when the system is running, is nearly zero. In my company we have the same model with 15% per year maintenance and of course there is support, but the main reason for these fees is the development(improvement) of the software. Customers get updates with better features and so on. Therefore (and to pay the support staff) the maintenance contracts.......

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