Tuesday, September 23, 2008 12:18:21 PM
Yes their sales efforts are well underway. They had better be. If you have ever been in a sales presentation you will know that the job of the pre-sales consultant is to assure the customer that the software in question, if it is a license sale of an established product) will do whatever it is the customer wants. But the vendor does not want to be caught lying. that is misrepresentation and is legally actionable. It can be a fine line. Unless you have been involved in this you have no idea how complex it can become. The web site represents that. They would be getting themselves into trouble if they directly came out and said thay had something they don't have. My first involvement with software was with Baan back in 1993. I remember walking into that office, seeing the literature, and thinking that the software was wonderful and could do anything. That literature is now a company's website. Boy, was I wrong! Look up their dealings with Nortel in the 90's if you like. What a pair!
Now, on to more practical matters. I agree with you. The chilis thing is great.. so what would the sales process be? Who are they selling to? the onwer of that franchise? the corporate office? has money changed hands yet? how big would be first installion be? how would that affect the chain.. and what would the change management strategy be? I would think if this were a contract we would have heard about it.. nothing but questions, questions , questions..
food for thought.
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