lostcowboy, "green?"....that's funny.
I haven't had green connections since Pa knocked over the outhouse and flooded the backyard!.......:)
FWIW, the phone company takes responsibility only for the equipment on their side of the connection. Anything on my side is my problem.
But, I have no problems with connections or wiring.
Here in SoCal, you can call the phone company repair service and ask them to test it........here it's 611.
I DO have a very long,(50ft), and old cord running from the wall jack to my computer. It's possible that this wire is damaged, foot-traffic, wheeled-chairs, etc. To test that I will have to replace the wire, preferably with a shorter one that's out of harms way.
As for the modem; I've always used an internal modem. My currant one should be working a top effeciency, a Creative Labs 56K/V.92 PCI, which is supported by my ISP.
I guess, for lack of better answers, my next step is to replace the wire... Then, if that doesn't correct it, replace the modem.
I'm also looking into wireless telephone-connections-transmitters. If they work at an acceptable level, this would eliminate the wire from the jack to my computer.
Thanks
"Aim low Sheriff...They're ride'n snakes"
as usual...JMHO..SMD