Grupo Resilient International Inc (GRUI)

[surfersdsu]

I haven't posted in quite some time, but I do own a Cybertracker. It is the IDEN version, which is the only version hisu had available at the time. A rep from ActSoft helped me, (over the phone) install the software and configure the CT. The entire training and installation process took about 30 minutes. I am not a techie or a computer geek (apologies to all computer geeks), so that part of the process is obviously pretty easy. Of course, if I had wanted to monitor engine diagnostics, or anything else of that nature, I would have required a technichian's help. I don't know if hisu sends their own technician to the customer, or if they contract the work to someone local to the customer. I do know that someone from either HISU or ActSoft was sent to help install and train the employees at Cannon Pacific when they bought their CT's. Of course, the relationship with ActSoft has changed a lot, and I don't know how the installation is handled anymore.

I only use it for basic tracking, but I have had a great experience, both with customer service and the CT itself. The software provides very detailed reports and maps. I have put the CT in the glove box of my car and the CT accurately tracked my speed, location etc. I have also put it in the trunk of my car, and it tracked accurately maybe 50% of the time. I have tracked friends driving long distances, and I have had friends track me using the webview version of the software, and it has always been accurate and dependable.

I can't afford to buy anymore CT's right now, so they need to find some more customers...and soon, or I'll have an Edsel on my hands.